You have the right to cancel within seven days of your contract with us, or seven days of receipt of the goods (whichever is the longer). If you do cancel your order within seven days, you will have your payment returned. If you have receieved the goods & want to return them within seven days, they must be in the condition (unworn, unmarked and a receipt is available) they were sent (excluding earrings & body jewellery). If you have the goods & want to return them for a refund, you will incur the postage.

Please note that we will NOT accept returns of earrings & body jewellery. This is for hygiene purposes.

If an item is to be found faulty, a repair or replacement will be offered.

None of the above affects your statutory rights.